About Us
First Impression Media Group, Inc.
First Impression Media Group, Inc. is a San Diego-based communications and marketing services company operating since 1999. We provide AI-powered reception services, on-hold audio production, and business communications solutions to small and mid-sized businesses across the United States.
Operating Brands
- CallRescue24 — AI receptionist and missed call recovery services
- MusicOnHoldPros.com — professional on-hold audio production
Business Address
SMS Consent & Disclosure
SMS Messaging Consent
CallRescue24 SMS Notifications Program
First Impression Media Group, Inc. operates the CallRescue24 SMS Notifications Program to deliver appointment confirmations, missed call alerts, AI call summaries, and service follow-up messages to clients and prospects who have requested our services or consented to receive communications from us.
By providing your mobile phone number and submitting your information through any form, call, or contact method associated with First Impression Media Group, Inc. or CallRescue24, you expressly consent to receive SMS text messages from us.
These messages may include:
- Appointment confirmations and reminders
- Follow-up communications regarding your service inquiry
- AI call summaries and missed call notifications
- Service updates relevant to your account
Message Frequency
Message frequency varies. You may receive up to 4 messages per month related to your service inquiry or account activity. Message frequency may be higher during active service periods.
Message and Data Rates
Message and data rates may apply. Standard carrier message and data rates apply to all SMS communications. First Impression Media Group, Inc. is not responsible for charges applied by your mobile carrier.
How to Opt Out
To stop receiving SMS messages at any time, reply STOP to any message. You will receive one final confirmation message and no further messages will be sent. To opt back in, reply START.
How to Get Help
Privacy Policy
Privacy Policy
Last Updated: June 2026
First Impression Media Group, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, websites, or SMS communications.
Information We Collect
We may collect the following types of information:
- Name and contact information (phone number, email address, mailing address)
- Business name and industry type
- Call recordings and transcripts generated through our AI receptionist service
- Appointment and scheduling information
- Service inquiry details voluntarily provided during calls or form submissions
- Device and usage data when you visit our website (IP address, browser type, pages visited)
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our AI receptionist and communications services
- Send SMS notifications, appointment reminders, and service follow-ups
- Respond to inquiries and provide customer support
- Process and fulfill service agreements
- Comply with legal obligations
- Analyze usage patterns to improve our services
SMS-Specific Data Use
Mobile phone numbers collected for SMS communications are used solely to send messages you have consented to receive. We do not use your mobile number for advertising purposes unrelated to your service inquiry. We do not sell, rent, or share your mobile phone number with third-party marketers.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our platform (e.g., CRM, telephony, AI systems) — bound by confidentiality agreements
- Business clients on whose behalf we operate AI reception services — limited to call data relevant to their business
- Legal authorities when required by law, subpoena, or to protect our legal rights
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Call transcripts and SMS logs are retained for a period of up to 24 months unless a shorter period is requested.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time by replying STOP
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at [email protected].
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Terms of Service
Terms of Service
Last Updated: June 2026
These Terms of Service ("Terms") govern your use of services provided by First Impression Media Group, Inc., including the CallRescue24 AI receptionist platform and all related communications services. By using our services or submitting your information, you agree to these Terms.
Services Provided
First Impression Media Group, Inc. provides:
- AI-powered telephone reception and missed call recovery services
- SMS notification and follow-up communications
- On-hold audio production services
- Business communications consulting
SMS Communications Terms
By providing your phone number to us or to any business using our CallRescue24 platform, you agree to receive SMS text messages related to your inquiry or service. You may opt out at any time by replying STOP. Opting out will not affect any services you have already purchased. Message and data rates may apply.
Acceptable Use
You agree not to use our services to:
- Transmit unlawful, harassing, defamatory, or fraudulent content
- Impersonate another person or entity
- Interfere with or disrupt the operation of our services or systems
- Violate any applicable local, state, or federal laws or regulations
Limitation of Liability
To the fullest extent permitted by law, First Impression Media Group, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services. Our total liability shall not exceed the amount paid by you for services in the three months preceding the claim.
Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Diego County, California.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
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